About IPSSolutions and Our Philosophy
Our company philosophy revolves around customer service, business ethics, quality of work, and community.
Unlike other web design and ecommerce companies, IPSSolutions.com places a strong emphasis on customer service for all our clients large and small. Our sales and support team is available in person, on the phone, and via email. All updates are completed in an expedient and timely manner or based on what the customer necessitates. We want to make sure all our customers are satisfied with their website and our service and work very closely with our clients to make sure they achieve their web based goals and get the look that they want. We remain a small company so we are able to give focused and individualized attention to each of our clients. We have been in business since 1999 and have many of our original clients because of our customer service policy and dedication to providing the best solution to fit the company versus a one size fits all solution.
Our company prides itself on maintaining a core set of business ethics. We treat all our clients with the same respect that we, ourselves, would expect to be treated with. We are clear and upfront about our estimates, pricing, timeline, and billing. We support our products and are easily reachable. All our employees are expected to adhere to the company's professional and ethical standard.
Quality of Work
In regards to web design quality of work can make a large difference between success and failure on the internet for your company. A website should represent your company's brand, value, goals, products, and philosophy. In addition, the website needs to be available (no downtime with super fast server speeds), lightweight (load quickly), and be cross-browser compatible. Another important facet is to make sure that the code used to build the website is accessible by search engines and has proper and relevant on page search engine optimization. If these elements are lacking, your company is not taking full advantage of the internet. It is important to note that ALL our websites come with on page search engine optimization and free analytics. The internet is constantly changing and we're changing with it. We stay informed and use all the latest and best practices for each website that we build.
The majority of business that we do is based in the community where we live, Green Bay, WI. We value our community and make community contributions when we can. Read more about community websites and community contributions here.